Privacy Policy & Client Rights
Privacy Policy & Client Rights
Learning Life Counseling & Consulting is committed to protecting your personal health information in accordance with the Health Insurance Portability and Accountability Act (HIPAA). Your health information will not be shared without your written consent unless required by law.
​
You have the right to:
-
Request a copy of your records
-
Request amendments to your records
-
Receive a list of disclosures
-
Request confidential communication
-
File a complaint without fear of retaliation
Confidentiality & Client Rights
All sessions and communications are kept strictly confidential in accordance with state and federal law. The following are exceptions to confidentiality:
-
Suspected abuse or neglect of a child, elderly person, or vulnerable adult
-
Threats of harm to self or others
-
Court order or legal subpoena
If any of these situations arise, every effort will be made to inform you before any information is disclosed.
Cancellation & No-Show Policy
Please provide at least 24 hours’ notice if you need to cancel or reschedule an appointment.
Cancellations made less than 24 hours in advance or missed appointments will be charged the full session fee.
​
All appointments are managed through our client portal on Sessions Health.
Website Privacy
We do not collect or share any personal information through this website.
Any contact forms or booking features are securely managed through our third-party platform, Sessions Health, which maintains HIPAA-compliant standards.
We do not use cookies or tracking analytics beyond what is required to operate the website efficiently.
Accessibility Statement
Learning Life Counseling & Consulting is committed to creating an accessible digital experience. If you experience any difficulty accessing content or booking services through this website, please contact us for assistance.
Privacy Officer Contact
Latrice Smith, M.Ed., LPCC
Privacy Officer – Learning Life Counseling & Consulting
📧 info@learninglifecounseling.com
📞 (513) 400-4788